How to connect your Instagram or Facebook Page to FlowAI

Step by step: connect an Instagram Business or Creator account, or a Facebook Page, to FlowAI for comment and DM automation. You log in on Meta's own page and FlowAI never sees your password.

About 1 minute

Before you start

  • Instagram: it must be a Business or Creator account (not a personal one).
  • Facebook: you must be an admin of the Page.

Steps

  1. 1

    Open Social Connections

    In the left menu, click Social Connections.

  2. 2

    Click Connect

    Click Connect Instagram, or Connect Facebook for a Page. Meta's own sign-in page opens. FlowAI never sees your password.

  3. 3

    Approve the permissions

    Sign in on Meta's page and approve what it asks for. For Facebook, choose the Page (or Pages) you want to use.

  4. 4

    Come back to FlowAI

    You're sent back automatically. The card now shows the account as connected.

Tips and if something goes wrong

  • Connect each Page in only one workspace. If the same Page is connected in two places, FlowAI can't tell which one a comment belongs to, and nothing will run.
  • If a card says it needs reconnecting, click Reconnect now. It usually means the Meta login expired or permissions changed.
  • Posts or videos not showing up later? Check that the Instagram account is Business or Creator.

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Next: How to send a DM when someone comments on Instagram or Facebook

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